At Retouch, we value the trust you place in us when sharing your personal information. This policy explains how we collect, use, and protect your data when you visit our website or purchase our hand-painted artworks.
1. Information We Collect
- Personal Details: When you make a purchase or contact us, we collect your name, email address (almrryah-jrs@hotmail.com), and shipping address to fulfill your order.
- Payment Data: All financial transactions are processed through Ziina. We do not store your credit card details on our servers; they are handled securely by our payment provider.
- Usage Data: We may collect information on how you browse our “Painting Stages” and “Product Archives” to improve your gallery experience.
2. How We Use Your Information
- To process and ship your original paintings globally.
- To communicate with you regarding order updates or custom commission inquiries.
- To provide artist-direct support and ensure your satisfaction with our craftsmanship.
3. Third-Party Sharing
- Service Providers: We share your address with professional shipping partners to ensure safe delivery of your art.
- Social Media: Our website may link to our Instagram (@retouch_art_s). Please review their privacy settings when interacting with our “Behind the Scenes” content.
- Legal Requirements: We only disclose information if required by law to protect our rights or comply with legal proceedings.
4. Data Security
We implement industry-standard security measures, including SSL encryption, to protect your personal data. Whether you are browsing our “About Us” page or checking out, your connection is secure.
5. Your Rights
You have the right to access, correct, or delete your personal information at any time. For any privacy-related requests, please contact us directly at almrryah-jrs@hotmail.com.