Welcome to Retouch. By accessing our website or purchasing our hand-painted artworks, you agree to the following terms and conditions.
1. Artistic Originality
- Every painting sold on this website is 100% hand-painted and unique.
- Because each piece is an original creation, minor variations in texture, color, and stroke are inherent to the artistic process and do not constitute defects.
- All artwork and digital content on this site, including images in our “Painting Stages” and “Behind the Scenes” sections, are the intellectual property of Retouch and may not be reproduced without written permission.
2. Sales and Payments
- All prices are listed in the currency specified at checkout and are subject to change without notice.
- We utilize Ziina as our secure payment gateway to ensure your financial information is protected during every transaction.
- An order is only considered confirmed once payment has been successfully processed.
3. Shipping and Delivery
- We offer professional global shipping to ensure your art arrives safely at your door.
- Delivery times provided at checkout are estimates; Retouch is not responsible for delays caused by customs or international courier services.
- Customers are responsible for any local customs duties or taxes that may apply upon the artwork’s arrival in their country.
4. Limitations of Liability
- Retouch shall not be liable for any indirect or consequential damages resulting from the use of our website or the purchase of our artwork.
- We reserve the right to refuse service or cancel orders at our discretion, including in cases of suspected fraud or pricing errors.
5. Governing Law
- These terms are governed by the laws of the region in which Retouch operates.
- Any disputes arising from the use of this site or the purchase of art shall be resolved through the appropriate legal channels in our local jurisdiction.